Let us manage your rental property!
Not all Management companies are created equally. At Hecht Real Estate Group (HRG) you will find that the Residential Management Team is dedicated to providing you with prompt, professional service. We are members of NARPM® (National Association of Residential Property Managers). NARPM’s® mission is to support the professional and ethical practices of residential rental home management through networking, education and designation. We take those tools and resources, and apply them into helping manage your property in the best way possible.
The Benefits of using HRG
- No hassle management
- Automated owner statements
- Online Owner Portal Access
- Industry leading marketing tools
- 24/7 maintenance request handling
- Prompt Response to Tenant Requests
- Low vacancy rate
- Low time on market
- Industry specific local knowledge
What we do as YOUR Property
- Property Evaluation
- Marketing
- Application
- Tenant Screening
- Security Deposits
- Leasing
- Monitoring & Lease Enforcement
- Rent Processing
- Maintenance
- Recording Keeping
- Investment and Selling Assistance
- Pet Screening
- Residential Benefit Package
The Residential Leasing Team
Our Leasing Agents are licensed real estate agents and are Members of the Texas Association of Realtors. The Management Team and the Leasing Team communicate on a daily basis to review new properties on the market, to discuss rental activity and marketing activity, and to review procedures to provide better service to our landlords and tenants. HRG is committed to the Equal Housing Opportunity Laws, and we do not discriminate against anyone on the basis of Race, Color, Religion, Sex, Handicap, Familial Status, National Origin or Age.
Property Evaluation
Our experienced residential property managers will compare your property with similar rental properties in the area to find the best market rental value. We will also assess each property’s condition and offer recommendations for needed repairs and updates to (1) maximize your property’s value and attract a qualified tenant, (2) limit your liability exposure, and (3) keep your property in compliance with state and federal requirements.
Marketing
Statistics indicate nearly 85% of renters begin their search on the web, which is why we list all our properties on our web-site, as well as other popular sites such as Realtor.com, hotpads.com, trulia.com and another number of other sites. We list properties in both the ABOR and SABOR MLS systems (which covers Austin to San Antonio), while cooperating fully with other Brokers, Leasing Companies, and Leasing Agents. Our referral base includes hundreds of satisfied owners and tenants whose trust and respect we have earned throughout our 10+ years of serving the community’s housing needs.
Application
After a prospective tenant has expressed a desire to lease a property, our Residential Rental Applicationmust be submitted via our online portal. The prospective tenant must also submit a non-refundable Application Fee. The Application Fee is retained by HRG to defray the cost of processing the application. Upon approval of the application, we will also determine and collect a Security Deposit.
Tenant Screening
Prospective tenants applying for rentals managed and leased by HRG are thoroughly screened with regards to employment, credit, criminal background and rental history. Each occupant 18 years of age and older is considered an applicant and is required to complete a Residential Lease Application Package thru our website.
Security Deposits
Deposits are generally based on the property rental rate and are collected after an applicant(s) is approved. Deposit monies are kept in a trust account and are used at end of tenancy to pay for damages above normal wear and tear caused by abuse or neglect. We provide tenants with itemized lists of deposit money allocation and negotiate any deposit disputes after tenancy. Pet Deposits at properties where pets are allowed are handled similarly and are Non-Refundable
Leasing
After finding the right tenant, we prepare all the lease documentation. We use Texas Association of Realtors promulgated leases and addendums as well as special addendums our attorneys have prepared to ensure that all legal requirements are met to provide the maximum protections if a dispute should arise. We ensure that all the requirements of a lease are clearly explained to the tenants. .
Monitoring & Lease Enforcement – Property Condition
Using digital photography, The Management Team conducts an extensive walk-through of the property prior to the occupancy of a tenant. Another extensive walk-through is performed after the property is surrendered to document property conditions at the beginning and at the end of the lease. The tenants are also asked to complete an “Inventory and Condition Form” upon occupancy. These procedures help the property manager more accurately distinguish between normal wear and tear and neglect when calculating the deposit return. During the lease term, we may have occasion to enter the property for repair or maintenance reasons and will use that opportunity to survey the property. Throughout the lease term, the property is viewed via a drive-by visual survey where digital photography is used and stored on each property.
Rent Processing
All rents are due at the beginning of the month. Rent collection procedures are handled fairly and firmly. Owner proceeds are processed through accounting and are disbursed via direct deposit. In the unfortunate event where eviction is necessary, all aspects of the eviction process are handled through management – including the pursuit for lost income due to unpaid rent and damages
Maintenance
Our dedicated staff is available 24/7/365 to handle all emergency maintenance and repairs. For routine maintenance and repairs, Tenants may use their Tenant Portal or email their request to us. Tenants can call our after hours number for after hours emergencies. Screened and qualified service providers that perform repairs on properties are experienced independent contractors. Our price is your price and we pass any discounts on to you, the owner.
Record keeping
Accurate and complete records are kept for each property. Owners receive a monthly accounting statement (via email) of all income and expenses, and a year-end statement along with a Form 1099 to simplify your tax preparation. All statements will also be available via their Owners Portal.
Investment and Selling Assistance
HRG stays current on the residential market conditions and can assist you in buying or selling real estate. Over the last 15 years HRG has assisted hundreds of investors in finding their investment property from Austin to San Antonio.